Refund Policy
At VirtualVault AI Video Builder, we are committed to providing exceptional service and ensuring your satisfaction with our product. To help you make an informed decision, we offer a detailed demo video showcasing our platform's features and functionality.
Watch Before You Buy
We highly recommend watching our demo video to understand how VirtualVault AI Video Builder can meet your needs. This demonstration highlights the platform's capabilities and benefits, ensuring you have a clear picture before making a purchase.
7-Day Money-Back Guarantee
We stand behind the quality of our services. If you are not satisfied with your purchase, you may request a full refund within 7 days of the purchase date.
How to Request a Refund
If you encounter any issues or decide to request a refund, please follow these steps:
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Contact Support:
- Submit a request with the subject line “Refund Request” to support@essentialtools.site.
- Include your purchase details (order number, email address) and the reason for your refund request.
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Provide Feedback:
- While not mandatory, sharing your feedback helps us understand your concerns and improve our services.
Refund Process
- Refund requests must be made within 7 days of purchase.
- Refunds will be processed to the original payment method.
- We aim to review and process refunds within 2 business days of receiving the request.
Exceptions to Refunds
- Refunds are not available for purchases made beyond the 7-day window.
- Partial refunds for unused subscription periods or services are not provided.
Acceptance of Policy
By purchasing from VirtualVault AI Video Builder, you acknowledge and agree to the terms outlined in this Refund Policy.
For further assistance, feel free to contact us at support@essentialtools.site.
We are here to help!